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News

The Art Of DMC at Hang-Up Gallery takes London by storm

The Art Of DMC at Hang-Up Gallery takes London by storm

18 Jun 2017

Darryl McDaniels Performs Live DMC Set in Hang-Up's Gallery Bunker

Darryl McDaniels Performs Live DMC Set in Hang-Up's Gallery Bunker

14 Jun 2017

The Art of DMC Exhibition Launch by Darryl DMC McDaniels at East London's Hang-Up Gallery

The Art of DMC Exhibition Launch by Darryl DMC McDaniels at East London's Hang-Up Gallery

14 Jun 2017

Banksy Pulls Ultimate Election Stunt

Banksy Pulls Ultimate Election Stunt

6 Jun 2017

Superhero Comic Books Make Huge Comeback

Superhero Comic Books Make Huge Comeback

4 Jun 2017

The Official Exhibition Line-Up for The Art of DMC Private View Launch

The Official Exhibition Line-Up for The Art of DMC Private View Launch

30 May 2017

Exclusive Hang-Up/DMC Edition

Exclusive Hang-Up/DMC Edition

23 May 2017

Win Hang-Up Gallery's Exclusive VIP Ticket to the Launch of The Art of DMC Exhibition

Win Hang-Up Gallery's Exclusive VIP Ticket to the Launch of The Art of DMC Exhibition

14 May 2017

Hang-Up Gallery | Top Ten Art & Music Collaborations

Hang-Up Gallery | Top Ten Art & Music Collaborations

7 May 2017

Takashi Murakami | The exclusive view of new work for the MCA Gala

Takashi Murakami | The exclusive view of new work for the MCA Gala

2 May 2017

Keith Haring - The Pioneer of Street Art

Keith Haring - The Pioneer of Street Art

22 Apr 2017

How to use Own Art at Hang-Up Gallery

How to use Own Art at Hang-Up Gallery

19 Apr 2017

Hang-Up takes a look at Brandalism #SubvertTheCity

Hang-Up takes a look at Brandalism #SubvertTheCity

9 Apr 2017

Hang-Up's New Spring Hang

Hang-Up's New Spring Hang

2 Apr 2017

Banksy Opens The Walled Off Hotel To First Guests From Across The Globe

Banksy Opens The Walled Off Hotel To First Guests From Across The Globe

21 Mar 2017

David de la Mano - Wandering Community

David de la Mano - Wandering Community

19 Mar 2017

Happenings in Banksy's 'The Walled Off Hotel' this week

Happenings in Banksy's 'The Walled Off Hotel' this week

12 Mar 2017

Art Machine for Social Change

Art Machine for Social Change

5 Mar 2017

Visit Hang-Up Gallery's Banksy Bunker

Visit Hang-Up Gallery's Banksy Bunker

3 Mar 2017

Banksy Opens the 'Walled Off Hotel' in Bethlehem

Banksy Opens the 'Walled Off Hotel' in Bethlehem

3 Mar 2017

INVADER: Hello, My Game Is...

INVADER: Hello, My Game Is...

26 Feb 2017

Art vs Fashion

20 Feb 2017

Valentine's Special

Valentine's Special

12 Feb 2017

Hang-Up Winter/Spring '17 Collection

Hang-Up Winter/Spring '17 Collection

5 Feb 2017

Shepard Fairey's New Powerful Posters

Shepard Fairey's New Powerful Posters

29 Jan 2017

Hang-Up's Highlights of London Art Fair 2017

Hang-Up's Highlights of London Art Fair 2017

22 Jan 2017

Hang Up Catch up with Crail Moansburg

Hang Up Catch up with Crail Moansburg

8 Jan 2017

Hang-Up's 2016 in a Nutshell.

Hang-Up's 2016 in a Nutshell.

18 Dec 2016

Merry Christmas and a Happy New Year from Hang-Up Gallery!

Merry Christmas and a Happy New Year from Hang-Up Gallery!

18 Dec 2016

Hang-Up Christmas 12 Best Buys - 10% Off!

Hang-Up Christmas 12 Best Buys - 10% Off!

11 Dec 2016

Private View | FEMME FATALE by Johnathan Reiner

Private View | FEMME FATALE by Johnathan Reiner

4 Dec 2016

Hang-Up Presents: Johnathan Reiner Exhibition 'Femme Fatale'

Hang-Up Presents: Johnathan Reiner Exhibition 'Femme Fatale'

28 Nov 2016

Meet the Artist - Johnathan Reiner

Meet the Artist - Johnathan Reiner

20 Nov 2016

Johnathan Reiner collaborates with Hello Beautiful - Breast Cancer Charity for Exclusive Print

Johnathan Reiner collaborates with Hello Beautiful - Breast Cancer Charity for Exclusive Print

13 Nov 2016

Private View | LIGHT VISIONS by Lauren Baker, in the BUNKER

Private View | LIGHT VISIONS by Lauren Baker, in the BUNKER

6 Nov 2016

Exclusive Insight into Lauren Baker's New Work for LIGHTVISIONS

Exclusive Insight into Lauren Baker's New Work for LIGHTVISIONS

30 Oct 2016

What's Left of Banksy? An update on Banksy's in London

What's Left of Banksy? An update on Banksy's in London

23 Oct 2016

Top 10 Banksy's at Forum Auctions

Top 10 Banksy's at Forum Auctions

16 Oct 2016

Success for The Connor Brothers at Phillips Auction House alongside Andy Warhol, Tracey Emin, Yayoi Kusama and Harland Miller

Success for The Connor Brothers at Phillips Auction House alongside Andy Warhol, Tracey Emin, Yayoi Kusama and Harland Miller

9 Oct 2016

Mark Vessey's Absolut Vodka on London Underground with Art Below

Mark Vessey's Absolut Vodka on London Underground with Art Below

2 Oct 2016

Dave White X size? X Nike

Dave White X size? X Nike

24 Sep 2016

Joe Webb & Peace One Day Charity

Joe Webb & Peace One Day Charity

18 Sep 2016

Os Gemeos Go Large

Os Gemeos Go Large

11 Sep 2016

Sir Peter Blake - Appearing at the Royal Albert Hall

Sir Peter Blake - Appearing at the Royal Albert Hall

4 Sep 2016

Lauren Baker - Barely Controllable Emotion

Lauren Baker - Barely Controllable Emotion

28 Aug 2016

Banksy's Spy Booth Destroyed

Banksy's Spy Booth Destroyed

24 Aug 2016

Dan Hillier

20 Aug 2016

JR in Rio De Janeiro

JR in Rio De Janeiro

14 Aug 2016

Introducing - Hang-Up's #takeovertuesdays

Introducing - Hang-Up's #takeovertuesdays

31 Jul 2016

Invader - A new invasion

Invader - A new invasion

23 Jul 2016

Oddly Head - Your Chance To Win A Free Print!

Oddly Head - Your Chance To Win A Free Print!

17 Jul 2016

Crail Moansburg - The Greatest Show On Earth

Crail Moansburg - The Greatest Show On Earth

10 Jul 2016

Kennardphillips

Kennardphillips

3 Jul 2016

Hang-Up Summer Show

Hang-Up Summer Show

26 Jun 2016

RUN - Time Traveller Artist Man

RUN - Time Traveller Artist Man

19 Jun 2016

Banksy - The Bristol Legend

Banksy - The Bristol Legend

7 Jun 2016

Johnathan Reiner - Brand New Releases

5 Jun 2016

Introducing Giles Walker

Introducing Giles Walker

27 May 2016

Joe Webb - A look at 2016 So Far...

Joe Webb - A look at 2016 So Far...

22 May 2016

Street Art In 2016 | David De La Mano

Street Art In 2016 | David De La Mano

15 May 2016

Private View - Wondrous Obsessions: The Art Of Collecting

Private View - Wondrous Obsessions: The Art Of Collecting

8 May 2016

John Henry Toney and Mark Powell: A Sneak preview...

John Henry Toney and Mark Powell: A Sneak preview...

28 Apr 2016

Artist Interview: Butch Anthony by Mike Snelle

Artist Interview: Butch Anthony by Mike Snelle

24 Apr 2016

The Connor Brothers take over 2016

The Connor Brothers take over 2016

17 Apr 2016

Artist Interview: Motion Paper Project by Mike Snelle

Artist Interview: Motion Paper Project by Mike Snelle

7 Apr 2016

Artist Interviews: Introducing Laura Keeble and Joe Webb by Mike Snelle and Carla NIzzola

Artist Interviews: Introducing Laura Keeble and Joe Webb by Mike Snelle and Carla NIzzola

31 Mar 2016

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FAQs

Banksy
- Do you offer insurance valuations for Banksy works?
  We offer a full insurance valuation service at the gallery for Banksy works. We will require details of the print including an image, condition and where it was purchased. A Banksy appraisal expert will then evaluate this before issuing the valuation on gallery headed paper. The letter will be signed and dated by the gallery Director and can be used to assist for insurance purposes or simply for your own records. The cost of this service is £65 + VAT
  Link to this FAQ >
- Why use Hang-Up to purchase Banksy prints?
  We have specialised in dealing in Banksy prints since 2008 and are currently the largest online dealers operating worldwide. We have a dedicated in house exhibition space exclusively for Banksy works with a vast selection of signed and unsigned editions available. Gallery staff are passionate and knowledgeable and on hand to help you with any questions you may have.
  Link to this FAQ >
- Are Banksy editions still considered a good investment?
  This is a question we get asked a lot, and there is no straight answer as it is impossible to predict the future. We can say that his works have risen in price phenomenally over the past decade. In the past three years alone, prices for signed and unsigned prints have more than doubled to 2016. We do not encourage to just purchase for investment, though. Choose a piece that you like and enjoy the artwork. Any financials benefits that come with it should be considered a bonus.
  Link to this FAQ >
- What is Pest Control?
  Pest Control is the handling service on behalf of Banksy. Pest Control determine whether Banksy was responsible for making a particular piece of artwork and issue a Certificate Of Authentication (COA) if this is the case. The process is non for profit has been set up to help prevent innocent people from becoming victims of fraud.
  Link to this FAQ >
- What is POA?
  POA is an abbreviation for Price on Application. We try to put prices on all of the prints but often the higher and more sought after items will be marked as POA. This is due to the fact that the market can move quickly with prices rising based on auction results, new exhibitions, announcements relevant to the artist, etc. We will also mark some consigned pieces as POA so we can confirm availability before any online order is processed.
  Link to this FAQ >
- How do I know that I am buying a genuine limited edition Banksy?
  We will only sell Banksy prints with a COA (Certificate of Authentication) from Pest Control and we recommend whether purchasing from Hang-Up Gallery or elsewhere that you only purchase prints with this paperwork in place.
  Link to this FAQ >
- How do I get a Certificate of Authentication (COA) for my Banksy?
  COA's are issued by Pest Control. They can be applied for from the Pictures of Walls website. If the application is successful you will be contacted and a payment of £50 + VAT will be requested. You will then be issued a certificate of authenticity for your Banksy and it is ready to sell. Be aware the process is by no means immediate and can take anything from a few days to a few months.
  Link to this FAQ >
- I ordered a Banksy but there is no COA?
  We send all Banksy COA's separate to the picture. We do this for security reasons so please do not be alarmed! Your COA will be sent by tracked mail and is usually with you within a week.
  Link to this FAQ >
- How important is the condition of the artwork with Banksy ?
  Condition is very important and should certainly be a key factor when purchasing Banksy works.All Banksy works sold with Hang-Up are condition checked and we are fully transparent with our clients. Only 12 years ago Banksy prints were sold for less than £100 and not all were handled with the care and attention that one would expect today. For some prints this can add to the history as it creates a back story and a signature smudge or a screen over running adds to the individuality of the print. For others it can be problematic and affect value. If there are tears, creases, smudges, handling marks corner damage, restoration damage etc we will flag this up and advise accordingly. Cheap frames and non archival materials can reap havoc with artworks particularly with mounts staining the artwork. At Hang-Up all the Banksy prints we sell are thoroughly condition checked
  Link to this FAQ >
- Are your Banksy prints sold in mint condition?
  Unless the print has never seen the light of the day and has been stored flat since purchase direct from the publisher (which very few have) we steer away from using the word mint. We prefer to say there are 'no condition issues' and the print is in 'excellent condition'.
  Link to this FAQ >
- Can I reserve a Banksy print?
  Banksy prints are extremely sought after and collectable limited edition artworks. As such when new ones become available the market can be competitive often with collectors looking to purchase the same print. The market can also move extremely fast with prices and availability changing very quickly. If a piece is left on reserve it prevents other collectors from purchasing. For both these reasons it is gallery policy that without special discretion from the director we will not hold Banksy works without a deposit. If you wish therefore to reserve a piece we ask for 20% of the sales price and once we have confirmation of payment the work will be removed from sale and marked as reserved. Without a deposit we will not be responsible if the print is no longer available even if you have asked us to reserve it.
  Link to this FAQ >
- Do you have original artworks by Banksy?
  Please contact the gallery directly for editioned canvas or unique works by Banksy.
  Link to this FAQ >
- How will you ship the Banksy I am ordering?
  Assuming unframed it will either be sent flat packed or rolled in a bespoke tube. If framed then generally it will be sent in a bespoke crate specific to the artwork and lined with foam.
  Link to this FAQ >
Deliveries & Returns
- Are there tax implications when shipping overseas?
  When shipping outside of the UK, there may be additional taxes levied. We are not responsible for the payment of any import or customs duties that may be payable on any goods ordered.
  Link to this FAQ >
- Do I get a tracking number?
  Yes. All orders are sent fully tracked and the tracking number will be sent to you the moment the artwork leaves the gallery.
  Link to this FAQ >
- Do you ship worldwide? How much does shipping to my country cost?
  Yes, we ship worldwide. Artworks are professionally packed in-house and then shipped by secure courier. Unframed prints are generally sent rolled in bespoke thick and durable tubes. Costs are as follows: UK - £18, Europe - £48, Worldwide excluding Australia and New Zealand - £69, Australia and New Zealand - £85. Where appropriate the artworks are sent flat. If an artwork is framed it will be shipped in a wooden crate where extra shipping costs will apply and you will be contacted with a quote.
  Link to this FAQ >
- How long will take to receive my order?
  We strive to get orders checked and packed for dispatch as quickly as possible, most are dispatched within 7 to 10 working days from purchase. Please allow 14 working days (UK) and up to 21 days (worldwide) to receive your artwork.
  Link to this FAQ >
- I have returned an item/artwork. When will my refund be processed?
  Please allow ten days for refunds to be processed.
  Link to this FAQ >
- I've changed my mind about framing can i cancel?
  All framing is outsourced to our framing partners in North London. Should you wish to cancel an order then assuming work has not already started you will be liable only for the transportation costs to the framing company. If the work is in progress then you you will not be able to amend/cancel the order.
  Link to this FAQ >
- What are your return and cancellation policies?
  Should you wish to cancel your order before it has been dispatched, please contact the gallery as soon as possible as orders are processed almost immediately. Where goods have been dispatched, it is the buyer’s responsibility to inspect goods verifying quantity specifications and details. Upon receipt of the goods, the purchaser must raise any queries or complaints about the goods within 7 days otherwise; we will deem the purchase and delivery accepted by you. Any returned goods which are not defective or faulty must be returned at your own cost.For more information, please refer to our T&Cs.
  Link to this FAQ >
- When will my artwork be shipped?
  The bulk of our orders are prepared weekly by the in house packers each Wednesday with courier collection scheduled each Thursday. Expedited shipping can be arranged for an additional charge. Please contact the gallery for details.
  Link to this FAQ >
VAT & Taxes
- Are there additional charges for using paypal?
  A 3.5% charge will be applied for using paypal for any order over £1500. This fee is to cover charges levied by paypal
  Link to this FAQ >
- How do you charge VAT?
  The majority of our works are sold using a UK government scheme called the margin scheme. It is applied for all secondary market artworks and the cost of the VAT is included in the sales price. When selling work directly from VAT registered artists or publishers, standard VAT will be charged - currently 20%. For more information on the margin scheme, please refer to our T&Cs.
  Link to this FAQ >
- I live outside of the EU, can I claim back the VAT?
  For works sold under the margin scheme, we do not deduct VAT as this is already included within the cost of the artwork. If the work is not sold under the margin scheme, then VAT can be deducted from your order. For more information on the margin scheme, please refer to our T&Cs.
  Link to this FAQ >
- What is our EORI number?
  GB944146717000
  Link to this FAQ >
- What is your company VAT number?
  The company VAT No. is 944 1467 17
  Link to this FAQ >
Authenticity
- Do you provide proof of authenticity for all of your artworks?
  Yes, your Hang-Up invoice acts as your proof of purchase and confirmation that the work is genuine. A Pest control certificate of authenticity will be also provided with all Banksy prints.
  Link to this FAQ >
Match (Selling Art)
- What is Match?
  We offer a bespoke consignment service where clients can sell their limited edition prints and originals to our collector base of over 30,000 worldwide subscribers. For more information on the artists we sell on the secondary market, including our commission fees please visit our Match page here http://hanguppictures.com/match
  Link to this FAQ >
Buying Art
- Are all the works available to view at the gallery?
  Whilst we have many of these artworks in the gallery, not all will be available to view immediately. Some works are kept off site in our storage facility, and others may be held directly with their consignee, artist or publisher.
  Link to this FAQ >
- Can I hold a print while I think about it?
  To hold an artwork, a deposit of 20% of the total value is required. This will ensure that the artwork is removed from sale for 7 days. After this period, the deposit is non-refundable and will be held as a credit towards your next purchase and the artwork re-released for sale.
  Link to this FAQ >
- Can you help me locate a product even if it isn't on your site?
  We have a unique service that matches Sellers and Seekers of the most desirable artworks on the market. Not all artist are accepted, please refer to MATCH for further details.
  Link to this FAQ >
- Do you supply a receipt or/and COA?
  Yes, we do. When an online transaction is complete, you will be shown a receipt on screen with your order reference number. An invoice (showing full payment) will be emailed to you with details of your purchase including shipping and total amounts; this also applies to purchases made at the gallery and/or over the phone. The gallery invoice acts as your proof of purchase and confirmation that the work is genuine.
  Link to this FAQ >
- Is your site secure?
  Our site and e-commerce is provided by Adobe and is certified Level 1 PCI DSS compliant. All transactions take place on a secure HTTPS domain ensuring all data is encrypted, and we never store your credit card information. Payments are processed and secured by SagePay who offer the highest level of protection.
  Link to this FAQ >
- What are your return and cancellation policies?
  Should you wish to cancel your order before it has been dispatched, please contact the gallery as soon as possible as orders are processed almost immediately. Where goods have been dispatched, it is the buyer’s responsibility to inspect goods verifying quantity specifications and details. Upon receipt of the goods, the purchaser must raise any queries or complaints about the goods within 7 days otherwise; we will deem the purchase and delivery accepted by you. Any returned goods which are not defective or faulty must be returned at your own cost.For more information, please refer to our T&Cs.
  Link to this FAQ >
- What happens if my item is damaged?
  Customers must contact us by email within 3 working days of receipt of the damaged goods to be eligible for replacement or refund. All packaging must be retained and photos of the damaged provided when possible. A member of our team will be in touch with instructions on how the product will be returned.
  Link to this FAQ >
- What payments methods does Hang-Up accept?
  You can pay for Products in either of the following ways:  Using a debit card or credit card (we accept Maestro UK, Mastercard, Solo, Visa, Vida Debit, Visa Electron and American Express),  Bank Transfer , Paypal, Cash or Own Art
  Link to this FAQ >
- Will you store my purchase at the gallery?
  We will store your purchase free of charge at the gallery for up to 28 days. If the work remains uncollected after this period, charges will apply. Please refer to our T&C's for further information.
  Link to this FAQ >
Own Art
- Can anyone apply for an Own Art?
  You need to be a UK resident over the age of 18.
  Link to this FAQ >
- What happens if I do not collect my Own Art purchase?
  If you have purchased an artwork using Own Art and opted to collect from the gallery the monthly loan repayments will be automatically triggered 7 days after your notification that the artwork is available for collection. It is important to note that we have limited storage space at the gallery and if the artwork is left uncollected for over 28 days then it will be moved to our storage facility and additional charges will be payable.
  Link to this FAQ >
- What is Own Art?
  Own Art is an interest-free scheme set up by the Arts Council designed to make it easy and affordable for everyone to buy and collect contemporary art. It enables the buyer to spread the payments over a 10 month period in monthly instalments, and you'll never be paying more than the advertised price. To find out more please refer to our Own Art page.
  Link to this FAQ >
- When will my first Own Art payment be debited from my account.
  Your first payment will normally be debited from your account around 4 weeks after the date on which you signed the agreement. You will receive a letter confirming the date.
  Link to this FAQ >
Security and Payments
- Are there additional charges for using paypal?
  A 3.5% charge will be applied for using paypal for any order over £1500. This fee is to cover charges levied by paypal
  Link to this FAQ >
- Do I need a payment reference on my transfer
  Please use the invoice number and the name of the artwork as your payment reference when wiring money to pay an invoice
  Link to this FAQ >
- Who pays bank charges when wiring money to pay an invoice?
  The purchaser is responsible for all bank fees/charges when wiring money from overseas. The artwork will not be shipped unless the invoiced amount has been received in full.
  Link to this FAQ >
Framing
- Do you offer a framing service?
  Yes, we do. Turnaround time is approximately 2 weeks from its collection. Please note that we only frame artworks purchased from Hang-Up Pictures Ltd.
  Link to this FAQ >
- I've changed my mind about framing can i cancel?
  All framing is outsourced to our framing partners in North London. Should you wish to cancel an order then assuming work has not already started you will be liable only for the transportation costs to the framing company. If the work is in progress then you you will not be able to amend/cancel the order.
  Link to this FAQ >
Artist Submissions
- I am an artist, how do I submit my work?
  We’re not currently accepting artist submissions.
  Link to this FAQ >
Storage and Uncollected Works
- Will you store my purchase at the gallery?
  We will store your purchase free of charge at the gallery for up to 28 days. If the work remains uncollected after this period, charges will apply. Please refer to our T&C's for further information.
  Link to this FAQ >
Misc
- Do you offer insurance valuations for Banksy works?
  We offer a full insurance valuation service at the gallery for Banksy works. We will require details of the print including an image, condition and where it was purchased. A Banksy appraisal expert will then evaluate this before issuing the valuation on gallery headed paper. The letter will be signed and dated by the gallery Director and can be used to assist for insurance purposes or simply for your own records. The cost of this service is £65 + VAT
  Link to this FAQ >
- How can I get updates from Hang-Up ?
  We send a weekly news email to all our subscribers. New work is updated almost on a daily basis and you can also follow the gallery on Twitter, Instagram and Facebook. You can sign-up on our homepage.
  Link to this FAQ >
- Why has the quoted price changed?
  Certain editions are sold 'staggered' which means that as the edition sells the price will rise in increments. If we are selling on behalf of a publisher it is our contractual obligation to match the price. Whilst we strive to ensure pricing is correct if the publishers price has recently changed and not yet been updated on the website you will be notified and have the option to continue with the sale or not.
  Link to this FAQ >

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